All our events are 21+ (with some exceptions, our website is leading).
Please bring a valid government-issued ID for verification at the door. If there is
any doubt about a visitor’s age, access may be denied, even with a valid ticket.

Doors open at 23:00 and close at 4:00. We recommend arriving early to
make the most of your night. Please note that re-entry is not permitted. Some events may have different opening and closing hours, so please check our
website for the latest information.

Het Sieraad maintains a relaxed dress code. Clothing that is explicitly
offensive, sexist, discriminatory, or gang-related is not permitted. Sportswear
(such as sweatpants or football shirts) is not allowed, unless explicity accepted
during themed events. Just keep it respectful and party-ready!

Tickets can be purchased online through our official website or
authorized ticketing partners. Be wary of third-party sellers to avoid fraud.

If the event isn’t sold out, a limited number of tickets may be available
at the door. However, we recommend purchasing in advance to secure your
spot.

You can retrieve your ticket at this link: https://account.paylogic.com/i-lost-my-tickets. If you need further assistance, feel free to email us at info@het-sieraad.nl or send us a DM on Instagram.

We’re sorry to hear that you won’t be able to attend the event. If you have questions about Paylogic’s refund policy, please visit this page:
https://customerservice.paylogic.com/hc/en-us/sections/12995086807570-Refunds

We are a PIN-only venue. This means we accept debit and credit card
payments. Cash is not accepted inside the club.

Yes, lockers are available for €5 plus a €5 deposit. Keep your
belongings safe so you can enjoy the night worry-free.

Absolutely. If you’ve lost something, please contact one of our staff
members or send a DM to our Instagram account. Don’t have Instagram? Please
send an email to lostandfound@het-sieraad.nl. Add a description of your lost item.

Smoking is only allowed in the designated smoking area outside.
Smoking or vaping inside the venue is prohibited.

Yes, earplugs are available for purchase at the lockers. We care about your
hearing health!

Upon arrival, you’ll receive a recycle token. Exchange this for a cup at
the bar when ordering drinks. If you lose your token or cup, a replacement will
cost an additional €1.50 for your next drink. This helps us reduce waste and keep
the venue clean.

No, re-entry is not permitted once you’ve left the venue. This is to
ensure everyone’s safety and a smooth experience for all guests.

Professional photography and recording equipment are not allowed
unless you have prior written permission. We encourage visitors to enjoy the moment without (constantly) looking at their screens.

Het Sieraad maintains a zero-tolerance policy regarding illegal
substances. Any violation will result in removal from the venue and possible
notification of authorities.

No outside food or drinks are allowed inside the venue. We have a fully
stocked bar to cater to your needs.

Yes, Het Sieraad is accessible for people in wheelchairs. We offer a
dedicated entrance, accessible restrooms, and designated areas to ensure
everyone can enjoy their experience. Additionally, our staff is always available to
provide assistance if needed.

For any special requests or additional questions, feel free to contact us
via email at info@het-sieraad.nl. We will be happy to assist you.